Please keep in mind the following
- General inquiries only: Questions in regards to licensing and licensing issues, license transfers and downloads, please submit a ticket at support.pixologic.com.
- Response times can take up to 48 hours for general inquiries.
- Shipping and handling can take up to 2-3 business days from the date of purchase.
- If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Please note that when selecting First Class USPS mail, the order will not have a tracking number.